FAQ

 

OPEN TABS
An automatic gratuity of 20% will be added to all open tabs which are left at the bar after closing.

 

Preauthorization
When credit and debit cards are used at the bars, our system initially preauthorizes $10.00 to verify funds are available. It continues to preauthorize funds as your tab accumulates. Once the tab is closed, Fitzgerald’s releases the excess funds and processes the transaction for the accurate amount. However it can take your bank a few days to process the release of funds which is why it may look as if the incorrect amount was charged to your account. Your account should clear up in a few days.

 

Smoking
Smoking of any substance inside Fitzgerald’s is illegal and not permitted per San Antonio City Ordinance.  Fitzgerald’s has a large patio outside for our patrons.

 


Street Team
The Fitz Street Team is an elite group of dedicated individuals who help us publicize upcoming shows throughout San Antonio in exchange for tickets, drinks,  and more.

 

Age Policy
Almost all national act shows are all ages.  Fitzgerald’s shows are 21+ unless otherwise noted. Check the event listing for show you are interested in for age requirements.


All Ages Show Restrictions: Children 12 and under are generally not admitted. If you wish to bring your child to a show, please get prior approval before show date. Children under 18 MUST be accompanied by a parent or legal guardian. The phrase “All Agesî used on any flyer, ad or other website, including Ticketfly’s, only means that the event is not restricted to 18 or 21 and up. Carefully note any age restrictions when purchasing tickets. If an event is listed as 18 or 21+ only, that means ALL patrons.

 

TICKETS
Tickets are available here on our site (fitzrocks.com).  Just click on the TICKETS button next to the show you wish to attend and follow the prompts.

Tickets for select events may also be available for purchase at Fitzgerald’s.  Please see bartender.

 

Sold Out Shows
To ensure that you are guaranteed entry to the show, we recommend that you purchase your tickets in advance. Once a show is sold out, we can’t do anything to help you. This scenario is avoidable by buying well in advance.

 

Seating
All shows are General Admission. There is some seating but is very limited and is first come, first serve.
No refunds or exchanges on your tickets

 


SEARCHING
Fitzgerald’s reserves the right to search anyone, and their belongings, who enters the premises. In addition, Fitzgerald’s reserves the right to determine, on a case by case basis, which items are not permitted to be on premises.

 

Booking:
Contact Kassie Green

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How do I open for a national touring act?
Generally, touring nationals have their own supports. However, is not written in stone, there are always exceptions. When there is an available slot, WE SUPPORT ALL LOCAL BANDS, please email us  and we will contact you